2017 TESTIMONIALS

About 2 years ago a young lady responded to my request for information on an ex-pat forum. Dennelle listened to what I had to say and then told me I could turn my dreams into reality. She explained to me about Renestance and how they could assist me. At first I was apprehensive, not knowing the language, but my excitement convinced me that this was the thing to do.

I spent the following year preparing for the next phase of my life. Renestance went above and beyond in answering all my questions. They explained their New Nest Package and how they would assist me before and after my arrival. In the Fall of 2015, I came over for a reconnaissance visit. They knew of my love for history, so they set me up to visit several areas around Montpellier, especially some Cathar sites. It was very difficult to leave and return to the US.

The Renestance team (Dennelle, Jennifer, & Nicole at the time) explained, in detail, everything I needed to do to prepare for my move. This included finding me a place in Montpellier to reside. I arrived in Aug 2016. I have slowly acclimatized myself into my new environment. I continue to use the services that Renestance provides, especially setting up travel plans in France. Every time I receive one of the packets that Jennifer designs for me, I am amazed on the thoroughness of it. When it comes to administrative matters, Nicole is top-notched. At first I had some difficulties with my TV/Internet services and trying to find an English-speaking physician. I was getting frustrated, but Nicole calmed me down and resolved everything.

Renestance has taken my dreams and made it a reality. They can do the same for you. Again, from the bottom of my heart, thank you everyone involved with Renestance (you too Alex).

Keith Layman

September 2017

We were able to refine our requirements of the orientation before our time touring with our consultant and she responded by further tailoring our orientation. It was an excellent day and we now know where we want to locate ourselves and what we need to take into account.

Jackie K.

September 2017

Nicole filled out my paperwork for my daughter and i to get Carte Vitales and checked our documents, we were in and out of the CPAM office in 15 minutes! Thank you!

Maureen McCann

September 2017

The whole service was very friendly, efficient and professional. Replies to email inquiries were fast and you were regularly informed of progress. Made the whole process of dealing with something official less painful. Thank you.

Yvonne G-G.

September 2017

Renestance gave us peace of mind and saved us time. A truly winning combination. Our applications were successful and that was in no small part due to the diligence of the Renestance team. Great value for money too. Don’t leave it to chance, hire Renestance.

John O.

May 2017

Great team ! Thank you Nicole for your support in exchanging my drivers license. I was prepared for my interview and knew exactly which documents to have with me!

Wendy C.

September 2017

An incredibly useful service. I speak and write French to a decent level, but sometimes you just need some expert help. Renestance has been efficient and very quick to respond with all of our queries.

Georgina S.

August 2017

In my lifetime I have had over 28 years dealing with people both in the Private and Public sectors. The dealings that I have had with your company are second to none. Well done and thank you all.

Craig Stolborg

April 2017

I found the French system and how it all links together pretty impenetrable. You do provide a good overview and talk the customer through it, but anything that clarifies this jungle and how it is all connected is a welcome plus.

Elke Lackermeier

April 2017

We were made to feel very positive about our situation by our adviser. Also encouraged that the work we had already done was in the right direction. Generally we did not have to worry anymore about our situation as we had great confidence in the help and advice provided.

Anonymous

March 2017

If you are moving to France the service provided by Renestance is invaluable. The team can help you cut through the red tape (and believe me France has plenty of it) and take the stress out of sorting out the essentials of living in France. Nicole guided us through the process of obtaining a Carte Vitale and I firmly believe we could not have done it without her. She is now helping my partner obtain a French driving licence (a swap for a UK licence).

I would strongly recommend Renestance to anyone considering making the move to France.

Susan Lauder

March 2017

We tried for several months to apply for a Carte Vitale and were simply going round in circles. With Renestance‘s help we quickly began to make progress and move forward and eventually received our Cartes Vitales. I say eventually only because of the slowness of the French administration not in any way delays caused by Renestance. I have since exchanged my driving licence for a French licence again with the help of Renestance. I recommend the service to everyone.

Phil Rowlinson

April 2017

I feel that the service provided by Renestance is very valuable to people settling in France and in our case has provided vital support in an important area that we were struggling with, delivering a positive outcome in relatively short time.

Philip Allison

March 2017

We are a very independent family who tend to research well and find our own solutions – never use travel agents etc etc. So we were unsure how this service would work for us. However, after meeting Dennelle we are really happy to hand over as much as we can to her to organize our housing etc. We trust that it will be done with our needs in mind and that we will be happy with the result.

Kirsten Creasy

February 2017

From tourist to insider. Trams, theatre, groceries, cafes, culture spots, real estate, Renestance has you covered.

With the goal of seeing how livable Montpellier would be for us, my husband and I arrived from the San Francisco Bay Area and spent a month in this beckoning city. Jennifer designed a custom orientation, launching with croissants! Then we started walking. In between sites, we shared delicious desserts and discussed volunteer possibilities . At the end of our time together, she presented an ABéCéDaire, a portfolio of who, what and where, which is now my bible for Montpellier.

Sasa S.

February 2017

I thought that Nicole Hammond was fantastic nothing was too much trouble and she made the whole process go smoothly. The fact you can scan and email Nicole was brilliant, I have already recommended her to friends. Thank you.

Jane Holmes

February 2017

For the linguistically challenged and administratively bewildered, this is the service you need for your new life in France! We were calmed by their professional demeanor and can thoroughly recommend them.

Ross C.

February 2017

Glad this particular task is completed, French bumbledum is really something else.

Alistair Fairclough

February 2017

Useful and helpful service throughout.

Judi W.

February 2017

Thank you very much for not only your assistance in this matter, but for creating such a wonderful resource for English-speaking expats.

Nancy Kittle

January 2017

Thank you so much for all of this. You don’t know what a relief it is to have all this sorted! And to think that I very nearly didn’t contact you because I had the impression that you specialised only on retired people from the UK.

Thank you again for an amazing service – you by far exceeded all my expectations!

Elke L.

January 2017

Our journey to getting a Carte Vitale was extemely complicated and frustrating but with Nicole’s expert knowledge we have finally got there.

Could not have done it without her.

Sue L.

January 2017

2016 TESTIMONIALS

The quality and thoroughness delivered with a friendly, confident style fulfilled what we were looking for. I realized there was an additional request I wish I made after it was over. That was my omission, not Renestance. You deliver an excellent service and I can see it is possible to move to France with your assistance and resources in place. Jennifer’s was not rushed, and we walked and walked,covering the essential areas.

Sasa S.

December 2016

Nicole provided excellent all round service and was very courteous, and can not speak highly enough of her. Simon H.

December 2016

We tried for several months to apply for a Carte Vitale and were simply going round in circles. With Renestance’s help we quickly began to make progress and move forward.

I recommend the service to everyone.

Phil Rowlinson

December 2016

Renestance are an excellent service and helped us get our Carte Vitale and nothing was too much trouble. Stress free for us.

Thank you especially to Nicole.

Jane H.

December 2016

Thumbs up to Nicole Hammond who was very helpful and promptly responsive to help us clarifying the requirements for carte de sejours before our arrival.

She definitely gave us a peace of mind during chaotic period.

Dian S. Barke

August 2016

Thank you for all your assistance and support throughout my Montpellier experience. You were really instrumental in the success of my adventure from the very beginning, searching for a place for me to stay, assertively orienting me, booking my out of the area tours, tutoring my mediocre French and finding a good teacher. For all of the above my sincere gratitude.

Dennelle and you Jennifer are a terrific professional team with an excellent human touch that augurs to your activities definitive good results: the professionalism and excellent teaching skills demonstrated by Jennifer, the diligence and promptness shown by Jennifer and Dennelle to find nice accommodations.

Once again, Dennelle and Jennifer are a fantastic team with a lot of human touch.

Eduardo Velez

November 2016

Where do I start? I first met Dennelle and Renestance online when I was exploring the idea of moving to Europe. I had spent some time in Europe when I was in the US military and had learned to love the European way of life. And as they can attest, I have a great interest in European history (to put it mildly). We corresponded through emails over the past 14 months, this also included a visit last October.

During all this time, the Renestance team were very professional, courteous, and extremely helpful. If they did not have answers immediately (very rare), they were quick to get them. They helped me to keep focused on my dream.

I arrived in Montpellier one day after my 60th birthday. My dream has become reality thanks to Renestance. There are not enough “kudos” I could give to Dennelle, Nicole, Jennifer, and everyone else associated with this organization. I guess you can say that I have arrived at my “somewhere over the rainbow” thanks to Renestance.

Keith Layman

August 2016

Very good personal service. Friendly and accurate in all respects. James G.

December 2016

We want to thank you so very much for the time you gave us in Montpellier. We really enjoyed the experience. Plus, we both thought we got a feel for the city.

Preston Staley

October 2016

Efficient and timely

Michelle R.

June 2016

Very friendly and personable but, at the same time, knowledgeable, professional and reliable. Willing to assist on a ‘best endeavors’ basis, despite our requirements being a little out of the ordinary!

We have had a wonderful stay in Nimes and have created many memories that we will undoubtedly reminisce about for many years to come. It has been a long and sometimes complex journey to get to this point and one which we have thoroughly enjoyed (mostly!). Your efforts in finding our temporary home from home were pivotal in satisfying the mairie’s conditions and allowing us to marry here and we are truly grateful for your patience, persistence and for often going beyond the call of duty to help us.

Thomas M.

June 2016

I engaged Renestance a few weeks before I arrived in France and right from the beginning felt that I could trust the representatives. Distance wasn’t a problem, I received regular updates on what I needed to arrange and with whom; and what Renestance would undertake on my behalf. They made things easy and provided regular updates and recommendations on what was needed. I felt that I was receiving individual attention and that was re-assuring.

What they achieved in the short time that I was in France was amazing and the level of service continues. Had I known about Renestance before the settlement of my purchase, i would have engaged them to assist in my acquisition. I highly recommend their services.

Leigh Smith-Knox

August 2016

Nicole was very responsive, clearly understands the French property sales process and made everything so much easier. She got results instantly!

We had been trying to sell a property in France for months. It was extremely difficult, mainly due to not speaking the language and not understanding the legal/sales process in France. Nicole came in and within a day managed to get all the answers needed. She helped us complete on the sale within a week – she managed to complete a process in days which we had tried and failed to in months!

I thoroughly recommend the Renestance team. Thanks Nicole for your help!

Natalie G.

June 2016

It was great working with Jen for my Carte Vitale and I was amazed that the paperwork all went through as smoothly as it did – despite some odd requests fro CPAM! The social security number came through quite quickly so I hope that it won’t be too much longer before I actually receive the card itself 🙂

Susan Hemp

November 2016

In these days of many complaints I would just like to say all is not lost!

Not being the best French speaker in the world I was totally daunted by the thoughts of changing my English driving license to a French one.. The old paper license, with no photo card!!.. In a different name… At an address I haven’t lived in for nearly 17 years wasn’t helping my confidence much …

To my rescue, from Renestance, came Nicole Hammond. She has been the most amazing help and totally professional throughout the whole process. I opted for the full package which meant Nicole did everything including getting translations where necessary. All I had to do was provide her with the basic information and she did the rest. From start to me being able to pick my new licence up was about one month.

Many thanks Nicole. Your efforts on my behalf were very much appreciated!

Karen Bennett

April 2016

I would not hesitate to recommend the administrative services offered by Renestance and the very competent Nicole Hammond whose expertise and advice was invaluable in helping me obtain my Carte Vitale, from putting together the necessary dossier to personally walking me through the actual process.

James G.

March 2016

Professional, prompt and efficient. Thank you.

Shona Mooney

June 2016

What we liked best about the service: The speed, efficiency and professional manner of your colleague who handled our case.

Very satisfied.

Anonymous

June 2016

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